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Consultation and Technical Assistance for Agencies and Projects
Tailored consultation and technical assistance for agencies can enhance services through application of the trauma-informed framework using effective program design, policies, procedures, staff development, data collection and measurements
Technical assistance and consultation provides unit-level assessment and strategic reports with recommendations to increase trauma-informed policies, procedures or practices. Consultation often incorporates a review of the existing programmatic design and policies. Examples include development of policy statements, research summaries, curricula development, program design and evaluation of policies, surveys, client rules, forms, handouts, pamphlets and other written material, all of which can be reviewed for readability, clarity, safety and consistency.
Consultation options may include
- Curriculum development
- Rules, policies and procedures
- Agency assessment and certification
- Measuring, collecting and analyzing data
- Elimination of seclusion and restraint practices
- Strategic planning and management consultation
- Trauma-informed program design and implementation
- Violence or aggression reduction policies and practices
Contact us via the GGC Training/Consultation Intake Form, email us at info@trauma-informed-california.org or call us at 916-267-4367 to discuss your agency’s specific needs.
Recent Consultations
Policies and Procedures
Job readiness program: A residential program for people with intellectual disabilities in Central Coastal California shifted from telling clients how to dress (old rule: “you must dress in business-appropriate clothes”) to creating meaningful goals that clients can aspire to: “Job seekers who dress professionally increase their job prospects; therefore, I am going to dress for success.
Organizational Technical Assistance
Behavioral healthcare: A safe, effective approach to practice emotional regulation was demonstrated with real clients at a day treatment program for adults with cognitive disabilities: staff then practiced conducting the techniques and developing creative ways to make them fun and practical. It is no a cornerstone of the day program.
Curriculum Development
A rural health care facility serving Native families wanted to acknowledge Indigenous Historical Trauma and its impact on health to improve services to their patients. A four-hour curriculum was developed for the agency staff. It could be used as trainer-led or self-study for very busy health professionals.
Organizational Technical Assistance
Victim/Witness Program: A survey was developed for licensed therapists to complete in order to be included as a referral for crime victims; the survey asked specific questions related to trauma-informed practice, training and approach. Of the 70 therapists who completed the survey, about half were approved for referrals and the others were given a year to increase specific capacities.
